Delivery and Shipping

We have our own Delivery Service

Sign Fab Delivery is included in your estimate!

We utilize many common carriers to ship products to our customers. Large signage require special crating and will be shipped by common carrier or company delivery. Small signage can be shipped UPS, FedEx, Common Carrier or Gaylord Box.

We will notify you of added shipping costs during the quotation process or when we acknowledge your order. If you have special shipping requirements, please tell your sales representatives prior to calculation of quote. All order are insure for their value.

Damaged Shipments:

Sign Fab will replace and repair any product damaged upon delivery, note damages on your delivery ticket and contact Sign Fab as soon as possible. We will resolve all issues immediately.

We take pride in carefully crating, packaging, and loading your products; however, damage can happen during shipment which is out of our control, Please examine the contents of all crates and packages immediately upon receipt of shipment. If damages occur follow procedures listed in Damaged Shipments.

Freight/Common Carrier Damages:

Inspect all items and make a list of all damages.
Save all products and packaging received; without this we cannot assist you in filing the claim.
Do not use product until damages have been inspected by freight company.
Please contact Sign Fab, Inc. as soon as possible to report damages.
Sign Fab will help you prepare and file paperwork for the damages.
Most claims are resolved within two weeks.
Sign Fab, Inc. will not be liable for damages incurred during shipping on carriers other than Sign Fab delivery.

Manufacturing Errors

Sign Fab will correct all products that have production errors. It is our intent to supply an error-free product. Problems with colors, sizes, or missing parts should be reported immediately. These errors will be corrected with as little inconvenience to you as possible.